CenterBeam, Inc.’s passionate focus on successful delivery and customer service is attracting recognition as the company wins four awards in the first half of 2012.
CenterBeam Inc., a leading provider of outsourced IT solutions for mid-size US corporations was awarded both a 2012 MarketTools ACE (Achievement in Customer Excellence) Award and the 2012 MarketTools ACE Award for Best Use of EFM to Drive Overall Business Impact. These honors recognize CenterBeam’s use of enterprise feedback management (EFM) to positively impact its business through revenue growth and increased client retention.
CenterBeam won a prestigious 2012 Gold Stevie® Award, considered the Oscar Award for business, in the Customer Service Department of the Year category in the sixth annual Stevie Awards for Sales & Customer Service. The company was honored for its continual efforts to improve customer service and for delivering customer satisfaction rates that are among the highest in the industry.
HP also announced that CenterBeam had won the HP AllianceONE Partner of the Year Award. The award recognizes HP business partners' outstanding accomplishments in the development and delivery of innovative solutions built on HP Converged Infrastructure that raise the standard for business excellence and client satisfaction. Winners are chosen for delivering solutions that drive meaningful business results. CenterBeam was honored for its development and deployment of a secure, scalable cloud-based B2B infrastructure for food maker Chipita America.
Azini Capital acquired an interest in CenterBeam from Apax Partners in October 2010 and has since become CenterBeam’s largest shareholder. Nick Habgood of Azini Capital commented, “In a world obsessed with the newest and hottest technology these awards demonstrate that customers still understand and appreciate the importance of successful implementation and customer service. It is great to see CenterBeam’s focus and success in these areas recognized and rewarded”.
CenterBeam is a pioneer in delivering hosted services and for the past decade has focused on providing mid-sized businesses with enterprise-class IT management, services and support. CenterBeam differentiates itself through its broad service portfolio, providing a cohesive IT solution no matter where a customer’s infrastructure resides—on premise or in the cloud. Today, the company delivers more than 180,000 daily services in an integrated solution to end users on six continents, across 49 countries. Visit www.centerbeam.com